Bublup’s AI-powered moderation feature helps keep your communities and forums safe, respectful, and on-topic. Use custom rules to moderate user content to your liking. This is available for Business and Enterprise plans.

Enabling AI Moderation

1. Within a Community or other space, open the Settings in the upper-right corner.
   
2. Navigate to “AI Content Moderator”.
   
3. Choose between several options:
   • Use default moderation rules
     When enabled, Bublup’s AI will automatically moderate comments and user posts for harmful content.
   • Delete flagged content
     When enabled, content flagged by the AI moderation will be automatically deleted.
   • Custom moderation rules
     Create custom rules that will be used to moderate content in your community or space.
4. To configure a custom rule, click “Add custom rule”. Then enter a rule for the AI to interpret.
   
   In Communities, there is also the option to exempt certain “roles” from being subjected to a custom rule.
   
   Roles can be customized within the Community Member Profiles section of Settings.

Flagged Content

When content violates a rule, it will be automatically flagged, and the user will receive a notification.

• If auto-delete is not enabled, the flagged post or comment will still appear, but the content will not be visible.
  
  
• If auto-delete is enabled, the content will automatically be removed as soon as it is flagged by the system, and the user will be notified.
  

Reviewing Flagged Content

All community or space admins will be notified whenever content is flagged for moderation.
Click on “Review Admin” to view all flagged content for a given space.

Filter by content type (comment, item) as well as Status (flagged, deleted, allowed, etc.).

Choose to allow or delete the flagged content, or click “View” to see more details.