Video Tutorials

Bulk Import Users

Within an Organization or Community, you can save time by importing multiple users into your space at once.

  1. Click the ☰ menu and select “Import” > “Import Users”.
  2. Upload a CSV file with one row per user.
    1. The first row of the file must include the following as headers:
      • ‘email’
      • ‘first_name’
      • ‘last_name’
    2. Optionally, you can also specify team assignment, by including the following columns:
        • ‘teams’: enter the name(s) of the team(s) you would like that user to be added to.
        • ‘teams_to_remove’: enter the name(s) of the teams you would like that user to be removed from.
  3. When your import is complete, you will receive an email and in-app notification.
  4. The imported users will appear in your member management window and will also receive any specified team assignments.
  5. Note: If there are any errors when processing your import, they will be included in the email you receive.
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